FAQ

Where can I get more information about the property and things to do in the area?

After booking, you will receive a link to our Lakehouse guidebook. The guide includes check-in and check-out details, a house manual, restaurant recommendations, area activities, and more to help you have an amazing trip to Grand Lake O’ the Cherokees. Check out our page THINGS TO DO.  It’s never a bad idea to call ahead during busy seasons or to confirm times of operation with local businesses as they can change throughout the year.

How far is the Lakehouse from the off-road trails?

The Lakehouse is approximately 1.5 miles from Hogans Off-Road Park and approximately 1 mile from Little Blue Park.

Can side-by-sides or ATVs be driven from the Lakehouse to the trails?

If the ATV or side-by-side is street legal, it can be driven from the Lakehouse to the trail. Otherwise, they would have to be trailered to the park. Local regulations do not allow ATVs/side-by-sides to be driven across the spillways. For additional information we recommend you contact “Rocks and Docks” via the following link:

Rocks & Docks Adventure Rentals – Disney & Grand Lake Oklahoma (rocksanddocks.com)

Is there a boat, jet ski, canoe or kayak available for rent with the Lakehouse?

We currently do not have any watercraft for rent. However, there are many local businesses that offer rentals.  Please check our guidebook link for more information.

Is the boat dock available during my stay to tie boats up to?

Yes, the boat dock can accommodate up to 4 boats. There are 2 covered boat slips, and 2 boats can be tied to the outside of the dock. To protect the boats and dock from damage/safety reasons boats cannot be tied up between the dock and shoreline.

How do I purchase Travel Insurance?

 When booking direct you will have the option to add travel insurance through Rental Guardian.  We strongly encourage you to look over the insurance options as there are multiple available to choose from.

What is your cancelation policy?

Cancelations made at least 30 days prior to travel dates guest will receive 97% back of payments made.  3% withheld for card processing fees. Guest receives 50% if cancelation occurs at least 14 days before arrival.  No refunds within 14 days of arrival date.

What time is Check In/Check out?

The property has a self-check-in after 4:00 PM. You will be emailed confirmation that will have entry access codes and the Lakehouse address. Self-check-out is prior to 10:00 AM on the day of departure.

What is not provided at the lakehouse?
  • Food
  • Saran wrap/tin foil/large Ziplock bags
  • Paper cups/paper plates/plastic silverware
  • Blankets to use outdoors
  • Boats, jet skis, canoes, or kayaks
Is there cell phone service in the area?

Yes, but could vary based on the cell carrier.

Will the hot tub be heated at time of check-in?

The hot tub is drained and cleaned after each guest visit. Once the hot tub has been filled it will take 4 to 5 hours to fully heat the water. In order to keep check-ins as early as possible your hot tub water may not be at the desired temperature upon your arrival. Please do not adjust the hot tub settings as they are set properly after cleaning. You can monitor the temperature and it will be rising as the water in the tub heats. If there is no temperature rise after 30 minutes, then please contact the host. Please do not allow children to get on top of the hot tub or Spa covers as they will break. The replacement cost of the hot tub cover is $700.00. Do not use the hot tub if there is thunder and or lightning in the surrounding area.

Do I need to buy a fishing license?

An Oklahoma resident or nonresident fishing license is required of all persons who take, attempt to take, or possess fish or other aquatic dwelling organisms by any method in Oklahoma. 

For additional information and requirements please visit:

https://www.wildlifedepartment.com/fishing/getting-started

Are paddleboards, kayaks, and canoes allowed on the lake?

Yes. The following are the regulations pertaining to the use of such watercraft.

300:35-5-11. Persons using paddleboards, canoes and kayaks Persons using Paddleboards, canoes or kayaks on the waters of GRDA must wear a life jacket at all times. Paddleboards, canoes, and kayaks shall not be used between the hours of one-half hour before sunset and one-half hour after sunrise. Paddleboards, canoes, and kayaks shall stay within one-hundred fifty (150) feet of the shoreline unless in a no wake cove, hollow or creek.

For additional information please use the link provided

https://grda.com/wp-content/uploads/2019/04/GRDA-Lake-Rules-2018.pdf

 

POLICIES:

Policies

  • Must be 25 yrs old to book.
  • This is a NO animal property of any kind.
  • This is a 100% smoke-free property. SMOKING/VAPING of any legal or illegal substances including marijuana on the property or boat dock is PROHIBITED. Guests will be charged an additional cleaning fee determined by management if signs of smoking are found in or around the property.

Internet:

Internet service is provided at no charge and Grand Lakefront Oasis is not responsible for outages or compatibility with guest computers. Guests may not use the Lakehouse internet service in a manner that violates any local, state, federal, or international law or regulation, including but not limited to fraudulent and obscene activity. 

 

Weather and Environmental Conditions:

We are not able to give refunds due to inclement weather and/or early departure. We will rebook reservations if National Weather Service or State Weather Services issues advisories of all road closures that do not allow you to travel between your point of departure and our properties. The conditions of the lake and surrounding areas are not reasons for cancellations. 

 

Security: 

Our properties feature exterior security cameras by the front door, side of the Lakehouse, and back deck. They do not look into any interior spaces or the hot tub. Please note that these security cameras can be used to monitor additional guests, pets, and/or violations of other policies and regulations. Do not unplug, alter, or vandalize the security cameras in any way.

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